Don is new to the mortgage industry, having acquired his license the latter half of 2017. He started his working career in the Akron rubber industry progressing through many jobs including pipefitter, supervisor of apprentice programs, and as a manager of safety for the tire division. In 1980, he started a cleaning business that specialized in carpet and furniture cleaning, janitorial services and eventually specialized in fire and flood restoration. His company was known for its quality of work, honesty and integrity. During that time, he honed his natural ability to listen to the customer's needs and empathize with their problems. As a result, he had one of the largest and most successful ServiceMaster franchises in the nation, becoming one of the top 45 franchises of the 3,500 franchise in North America. He operated the business for over 30 years, employing over 90 people and serving thousands of customers.
After 37 years he wanted to get away from some of the pressures of business, and sold it to two of his employees. He found he wanted to do something rewarding with his time and was approached by Tony Ciccarreli to sell reverse mortgages. He was excited for the opportunity to help seniors with their financial needs and he felt his listening skills and his empathy for people would serve the senior community well. Though he is new to the business, he enjoys working with seniors, listening to their needs and coming up with the right solution for each individual.