Interview with Chad Goetz

01, September, 2021

Chad Goetz is the branch manager of CrossCountry mortgage in Salem, NH and has been in the mortgage industry for over 20 years. Named as a top performer in the 2021 Scotsman Guide of Top Originators in the country, Chad Goetz started as an employee and became the boss. His approach to management is what separates him from the rest, his hands-off approach is something you don’t see every day.

Tell me 3 things about you

Answer:  I’m a husband I’m a dad. I love sports. Exercising, staying healthy.

When did you start the branch?

Answer: It all started when I opened my own company in 2006. Originally licensed in Florida as a loan officer in 1997 and then moved back up to Massachusetts and worked for a mortgage broker for 11 years and in the middle of that, formed my own company and went out on my own in 2008.

Why did you decide to go out on your own and start the new company?

Answer: I felt l could do it better and grow a company myself.


What was the mission at the start of the company?

Answer: Help as many families as possible.

What made you choose New Hampshire for your business?

Answer: I live in Salem, NH. Salem has everything really, aside from the ocean because I love the ocean. Salem has everything – shopping, it’s a great community, small but yet it’s big all at the same time.

What about your lifestyle contributes to your success as a loan officer and branch manager?

Answer: My lifestyle… my commitment to being ethical.

Describe your management style

Answer: Hands-off. It’s pretty much let people figure their own path out with some guidance when needed. I feel like for me as an individual I don’t like someone breathing down my neck, so I don’t micro-manage. No micromanaging.

Chad and his team will be continuing to find the right loans for families in the Massachusetts and New Hampshire area. If you’re looking to refinance your mortgage or fund your next home purchase, visit and connect with Chad today.

You can also connect with Chad through the following.

Phone: (603) 259-7861

Email: [email protected]