A street view of the Cleveland, Ohio office

Your Local Mortgage Lender

2217 E. 9th Street, First Floor, Suite 100
Cleveland, OH 44115

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Our team + your home loan = success!

Our mortgage team is dedicated to one thing. You. We work together to give you the smoothest home loan experience possible. Because we each have our own role, we can concentrate on helping you with our individual expertise, creating a mortgage process that moves easily from milestone to milestone. Our commitment to communication means you will always know what’s happening as your loan progresses, and you can reach out with your questions at any time. We offer a wide range of loan programs, from FHA and VA to conventional and jumbo. We have the knowledge and experience to find the loan that’s right for you. Whether you are buying, refinancing, or renovating, our team is ready to give you the outstanding mortgage experience you deserve.
A kitchen remodel funded from a cash out refinance in Cleveland, OH

Owning a home is exciting and rewarding!

We’re here to make the financing process as easy and enjoyable for you as possible — because it’s more than a mortgage, it’s the keys to your future!

Whether it’s your first home, a luxury home or an investment property, a mortgage puts you in position to enjoy all sorts of personal and financial benefits: equity and wealth building, security and stability, pride of ownership and more!

At CrossCountry Mortgage, your future is our focus.

Emil Kokolari, Sales Manager

It has been my pleasure to be a Mortgage Loan Originator for twenty years now. Since I started in this business, a lot of things have changed, most for the better. But one thing stays the same: taking good care of your clients, working in their best interest and ensuring that the process is a pleasant one. I have taken these words to heart and have always strived to run my professional life by this standard. I help people to buy houses; big houses, small houses, investment properties, homes to raise their families. This is a very important job and I take it very seriously. Always making sure that I am available to answer questions, explain the details in a way that is clearly understandable and listening to the needs of my clients. To me, my clients always come first, and I am always available for them. Buying a home is a major life decision and no one should go into it alone. They need someone who has their best interests at heart and follows through with expectations. My goal is always to serve the people of Northeast Ohio with the finest service and products available today in an ethical and positive matter.

Alex Kokolari, Loan Processor

I have been part of this business for almost two years and have loved every second of it. Helping clients purchase a home, whether it’s their first home or not, is always a very rewarding feeling. I love hearing from past customers just how excited and happy they are with their home. I have a Bachelor’s degree in Political Science as well as a Master’s degree in Public Relations. I take a great deal of pride in staying organized and consistent with our clients so that they can fully understand the loan process and have the greatest experience possible. CCM is a great company and our branch and team make the experience very enjoyable for both the customer and for us, given that we have so many valuable resources to draw from.

Taylor Rogers, Loan Officer

When people ask me what I do for a living, my response is always: I help people all over the nation buy their dream homes! My career is more than a job, it’s a passion for me. Wherever I go I am always discussing the benefits of home ownership for anyone, anywhere. Being licensed in 34 states allows me to create relationships with people from every walk of life. I pride myself in communicating with every client the same way every time: with positivity, transparency, and respect. I am a determined loan officer who will help clients who are ready to purchase now, or someone who needs guidance and time to reach approval. My goal is to not only help people get pre-approved and then closed on their dream home, but most importantly communicating in a way my clients feel comfortable with their mortgage terms and the process. I take the fear and nerves out of purchasing a home by speaking to my clients almost daily about next steps and explaining mortgages the same way I would want them explained to me: simply and matching my clients’ needs. I have helped hundreds of people become pre-approved and purchase homes, and I hope to help millions more achieve home ownership for themselves, their families, their pets, or investment/vacation home opportunities.

What you can count on from me is great experience, compassion, honesty, dedication, and constant availability. I approach my job from a view of teamwork-with you, your realtor, and anyone else who is involved. I am honored to help anyone looking for a fun and successful loan officer who is as excited about buying a home as you are, and will be your teammate from our first conversation to the day you get your keys!

John Snyder, Branch Business Development Specialist

I began my professional career by serving in the US Navy for over 9 years. My rapid advancement in rank combined with a sense of accomplishment by serving my country gave me many of the management and people skills that I utilize today as a leader in the Real Estate Industry. I entered the Mortgage Industry in 1986 where I quickly became a top producing loan officer and sales manager of the number 1 purchase money mortgage platform in the state. As a qualified instructor I enjoyed many hours of volunteer work teaching mortgage finance to the real estate agents in my local market as well as serving in their committees and associations. With the markets desire to create vertical integration between the real estate, title, and mortgage companies I opened my own mortgage bank that focused on this vertical integration. The combined skill sets of the Real Estate Brokers, Title Company Managers and my team of managers created instant success and the beginning of a bundling of services concept. My expertise in understanding the needs and struggles of the Realtors in the trenches created a bonding within my local industry that was second to none. After over 20 years of owning my own Mortgage Bank, I sold it to a National Bank with the intent of creating this same vertical integration on a national level. Good fortune created an introduction to CrossCountry Mortgage who had already developed at the highest level this integration with the realtors which is today giving me the opportunity to help the realtors in many markets succeed with a partnership of common goals and customer satisfaction.

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