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Improve your lifestyle and quality of retirement with a Home Equity Conversion Mortgage (HECM).

We can help identify the best solutions and navigate the HECM loan process with you.

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5 Step HECM Process

  • 1

    Schedule a consultation with a HECM Specialist

    A CrossCountry Mortgage specialist will be happy to talk with you, either in person or over the phone, about your current financial plan. We will educate you about the HECM loan program and help you determine which product option fits your needs.

    Our goal is to help you make an educated decision as to whether a HECM is right for you, your family, and your retirement planning goals.

  • 2

    Complete HUD Approved Counseling

    The U.S. Department of Housing and Urban Development (HUD) requires that all applicants participate in counseling to ensure you're making an informed decision before moving forward with a HECM loan.

    The counselor is a non-biased source of information who will cover the basic requirements, term, benefits and costs you may incur as a potential borrower. Contact us for a list of counseling agencies.

  • 3

    Application & FHA Appraisal

    If you decide a HECM loan is right for you, the next step is to complete the application. Your HECM Specialist will verify your eligibility by completing a preliminary financial assessment.

    Once eligibility is confirmed, preliminary paperwork will be provided, so we may continue processing your loan. Once your application is returned with required documentation, your home will be appraised by an independent FHA approved appraiser to determine the market value.

  • 4


    After your appraisal is complete, your loan will be submitted to underwriting for review. The underwriter will review all documents to ensure the loan meets FHA guidelines. Once approved, the final loan documents will be prepared, and a date for closing will be set.

  • 5


    At closing, you may sign your final documents in the comfort of your own home, in our office, or any place of your choosing. There is a three day right of rescission prior to the disbursement of funds, except for a HECM for Purchase.

Quick Answers to Common Questions


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