A first time homebuyer's home in Highland Village, TX

Texas, Arizona & Beyond Mortgage Lender

Your Local CrossCountry Branch

2300 Highland Village Road, Suite 405
Highland Village, TX 75077

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(877) 391-1034
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Our team + your home loan = success!

When we founded this group, we wanted to identify with something beyond the ordinary to represent our business philosophy. Instead of using our last name, we turned to our experience and expectations, and chose Hallasan. By choosing a name representing our highest ideals, we set the standard for our team.

The Hallasan Group is named for the highest peak in South Korea, a country that holds a special place in our hearts after working on several multi-billion-dollar projects there. Mount Hallasan is a symbol of strength and beauty. We strive to combine those same virtues in our everyday interactions with clients, referral partners, and each other.

In early 2020, The Hallasan Group founder Monty Felts was fortunate to spend focused time with the founder of The Ritz-Carlton®, learning about the principles of excellence guiding an outstanding brand. He brought these ideas back to The Hallasan Group, creating our own service standards. All Group members are trained as executives who in turn treat our clients and referral partners as other high-level executives. That’s The Hallasan Group way.

We are experts in mortgages with a deep understanding of the entire real estate industry, serving the full spectrum of clients, including companies that may want to enhance their employee benefit offerings with a preferred mortgage savings plan. We look forward to helping you with your home financing needs by providing exemplary advice and superior service.

The living room of a homeowner who worked with local loan officers in Highland Village, TX

Owning a home is exciting and rewarding!

We’re here to make the financing process as easy and enjoyable for you as possible — because it’s more than a mortgage, it’s the keys to your future!

Whether it’s your first home, a luxury home or an investment property, a mortgage puts you in position to enjoy all sorts of personal and financial benefits: equity and wealth building, security and stability, pride of ownership and more!

At CrossCountry Mortgage, your future is our focus.

With The Hallasan Group, we are committed to providing you with the best customer service in the industry. Our licensed loan officers bring decades of proven performance and integrity to the table. The entire team collaborates to close your loan quickly, and our sole focus is to help you achieve your homeownership goals while keeping you informed throughout the process.

Everyone you encounter as we help you achieve your home financing goals operates under our unique vision, mission, and service standards.

Our Vision

“We are executives serving executives.”

Our Mission

To equip each team member to reach their full executive potential. This empowers all of us to provide each client with a successful financial outcome and an impeccable executive experience through our service standards.

Our Service Standards:

  1. We’ve Got Your Six.
  2. We Scout Ahead.
  3. We are each Chief Executives.
  4. We provide Tailored White Glove Service.
  5. We look for ways to Surprise and Delight.
  6. We keep all communication Professional and Courteous.
  7. We remember the Alfred Effect.
  8. We are Ghostbusters.
  9. We are Mountain Climbers.
  10. We are Lending Connoisseurs.
  11. We are Gracious and Kind.

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