Join our team.
Love our culture.

What is that special sauce that you look for in a team? Is it size? Is it experience? Is it profitability? Our special sauce is our small firm feel, backed by one of the largest lenders in the industry.

We pride ourselves on a unique culture built of a highly seasoned Sales and Operations team. The head of our pack, Brett Dillenberg, started Platinum Capital back in 1993. He successfully grew the company for over 14 years before deciding to combine forces with RPM Mortgage to provide his team stability in an unstable time following the mortgage meltdown. The team was with RPM Mortgage for another 14 years when, again, it was in the best interest of the team, for stability and growth, to join forces with a bigger team, and we became CrossCountry Mortgage in April of 2022.

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Brett Dillenberg describing his team culture

Why CCM?

 

Partnering with one of the biggest players in the industry is a no-brainer. More products, lightning-fast service, more pull, better pricing, more marketing — the sky’s the limit here.

  • Our team has averaged over $1 Billion/year over the past 6 years
  • Our team was ranked #4 out of all regions at CrossCountry Mortgage in 2023*
  • Our team is comprised of over 15 branches (and growing) and 70+ originators, many being with me for over 10 years
  • We offer a vast library of loan products to help all types of borrowers and a highly efficient process driven by advanced technology
  • CCM awards: Inc. 5000 Fastest-Growing Companies, Scotsman Guide Top Retail Mortgage Lender and Top Overall Lender in the U.S., NAHREP Top 250
*Source: Internal Production Reports

We changed the mortgage game —
so you can change people’s lives

 

How we help you own your role, run your business, and control your success

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Product power is selling power

We back your business with loans to suit nearly any financial situation with the help of 170+ approved investor outlets, broker channel options, and a non-QM product suite.

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Stand out & elevate your brand

Set up your marketing strategy with our in-house marketing team. Get custom marketing materials for events, lead generation digital ads, and paid social media campaigns.

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Gain your competitive edge

Our digital lending platform streamlines the customer experience by maximizing productivity, building relationships, and generating data to help customize your business.

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You have our full backing

Get support for in-house underwriting, appraisals, condo assistance, construction and renovation expertise, and no overlays — which means more approvals, and more sales.

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Meet our regional leadership team

“I’m in the industry because I genuinely care about people.”

With over 30 years of experience, Brett has learned how to focus on quality, develop powerful partnerships, and turn a startup into a multi-billion-dollar lending platform. Brett’s team means everything to him, and he prides himself on his positivity, collaboration, and drive. Many of his Sales and Ops team members have been with him for 20+ years. He’s approachable, available, and willing to do whatever it takes to help his team succeed. Once you talk with him, it’s crystal clear why those who go to work with him stay with him.

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Brett Dillenberg

Executive Vice President

“When I walked into my interview with Brett 12 years ago, the giant words on the lobby wall said ‘Can Do Will Do’ and I knew I had found my team and my forever work home.”

For over 25 years, Sarena has worked in just about every role there is in the mortgage industry. She’s our utility player. Not only does she help to navigate product, pricing, marketing, and operations for all of the Sales and Ops teams, but she also originates her own book of business, so she’s on the front lines with the rest of the Sales and Ops team. Helping others to succeed lights her fire and drives her to always learn more and do more. She prides herself on her problem-solving abilities and making herself available early, late, and on the weekends. Just because the office is closed, doesn’t mean that business stops.

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Sarena Talbert

Regional Sales Manager/SVP Mortgage Lending

“I’ve been with The Dillenberg Team for 2½ years, and it’s a testament to Brett and his team that I can truly say I have no intentions of leaving until it’s time to retire.”

Melisse has 27 years of experience in the mortgage industry, performing various operations roles ranging from loan opener to DE underwriter. For the past 10 years, Melisse has been in management, which has allowed her to assist individuals in achieving their dreams of homeownership by exploring creative solutions to make loans viable. Melisse oversees the Operations team by providing daily direction on workflow, protocols, and problem-solving. Additionally, she collaborates closely with managers from other departments to ensure seamless file processing within the system and timely completion. Melisse takes the complex, internal world of loans and simplifies it, allowing the Sales team to go out and do what they do best — sell.

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Melisse Volkmann

Regional Operations Manager

“When I dipped my toes into the mortgage industry 20 years ago, I had to learn from the ground up.”

Jennifer got her start in mortgage on The Dillenberg Team in the early 2000s as a marketing assistant/part-time. She very quickly moved into a full-time role and up the ranks only to find herself overseeing the day-to-day branch operations and IT. Over the years, her role has grown, and she is now our Regional Administrative Manager, which oversees the day-to-day regional and branch operations. Her role provides non-loan-related support to the staff and helps everyone exceed their goals. From P&Ls and spreadsheets to staffing and facilities, Jennifer is our safety net.

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Jennifer Hayday

Regional Administrative Manager

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Hear from others who joined CCM

Meet Steven Maizes from the Dillenberg Team

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