Ranked No. 1 female loan officer in the nation for most closed loans (Scotsman Guide, 2018) and as the No. 1 Hispanic loan officer in the nation (NAHREP, 2018). Chief Experience Officer Lizy Hoeffer proves every day that "passion changes everything."

With over 16 years of mortgage industry experience, Lizy works for CrossCountry Mortgage, a leading independent mortgage banking company. She started as a receptionist in the mortgage industry and has worked her way to become a top 1 percent originator and closed over 800 loans in 2018.

"Our passion for our clients, the process and our business partners has set us apart from the competition," she said. "We create raving fans through client education, finding the best products for our customers, outstanding service, competitive rates and on-time closings. We are dedicated to proactive communication. Which helps give our clients a smooth mortgage experience and our business partners the tools and experience to grow their revenue."

An active, caring participant of her Phoenix, AZ community, Lizy volunteers her time to St. Mary's Food Bank Alliance and works with homeowners regarding foreclosure prevention. She is also the creator of the White Envelope Project, which is a homeless awareness campaign that gives people the opportunity to help those in need.

Lizy is married to best-friend Skyler and they have three beautiful children, Anabelle, Penelope, and Calvin.