Headshot of Sheena Schiffer (Artino)

Sheena Schiffer (Artino)

Branch Manager

The Schiffer Team

NMLS #119175

2160 Superior Avenue
Cleveland, OH 44114
Contact Methods
tel Phone
fax Fax


About Sheena

I first started with CrossCountry Mortgage back in 2004. At the time I was an administrative assistant, coming on board to provide help to my cousin’s fledgling business at CrossCountry Mortgage. Together, he and my now husband convinced me to become a loan officer in 2007, and I never looked back.

My workday does not end when the clock hits 5:00. I’ll take calls and answer customer questions at any time of the day. I make myself available to everyone, and when I say something can be done, I do everything possible to ensure it can be. I work with individuals looking for home financing from start to finish through the entire loan cycle — starting from that first call looking for assistance, filling out loan application documents, providing a pre-approval, and finally, walking them through every step of the process until closing is complete.

Buying or refinancing a home is one of the best ways to set yourself up for future financial success, and I’m thrilled I get to be part of that. I am responsive and always willing to listen to your needs while providing guidance throughout the process. Helping families make their dreams come true with the purchase of a home is a passion, and I love seeing the excitement on their faces when final approval of their home loan is awarded.

I firmly believe that starting early and finishing late to complete tasks for the day and being both available and honest sets individuals up for success, and I am no different. This dedication pays off for my clients, and they know I will be on hand to answer any questions they may have.

There is nothing I love more in this world than spending time with my family and friends, and I firmly believe I would not be where I am today without their love and support. If I’m not chilling with my husband and kids, it’s almost guaranteed I’m staying active!


  • Purchase and Refinance
  • Purchase
  • Refinance Loans
The kitchen of a new homeowner

Buying now means saving later


Don’t fixate on rate

Get the home you want now. If rates fall in the future, you can refinance to the lower rate after 6 full payments. And, with a lender credit of up to $1,500*, you’ll save upfront and thousands down the line.

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*For full terms and conditions, visit ccm.com/buynowrefilater.

Recent Posts and Articles


A homeowner with a child on his lap calculating whether to buy a new home or refinance his home loan

Owning a home is fun and fulfilling!

What’s not to love about having a space that is entirely yours? You can paint your bathroom fuchsia, have hardwood in the master, put up a wild Mosaic in the kitchen, install a smart thermostat, you name it. After all, it’s your home!

Equally enjoyable are the other personal and financial advantages of being a homeowner: security and stability, equity and wealth building, and more! I’m here to help you get the most from your home financing — whether you’re buying your first home, moving up or downsizing to match your lifestyle, or refinancing your current mortgage.

Helping your home financing process go smoothly.


  • The Mortgage Process

    There are some major milestones on your road to home financing. As your loan officer, I’ll be with you every step of the way to make sure you understand each one and get through them quickly.

  • Payment Calculator

    How much will your mortgage payment be? How much can you save if you refinance? Is it better to buy than rent? Use these online calculators to crunch the numbers and see for yourself.

  • Find the Right Loan

    I separate myself from other lenders by offering a broader selection of home financing options — from loans for first-time homebuyers to refinance programs for accessing your home’s equity.

  • Home Loan Check List

    Before you explore the endless options of home financing, some preparation is in order. Planning ahead for your mortgage is the key to an easier and more successful home financing process.

What Our Clients Say

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Send me a message below or give me a call at 440-262-3536